FAQs / Help
Please book a timed ticket online to guarantee admission.
Our tickets are sold by arrival times and once you are on board you can stay as long as you wish within our opening hours.
Refunds are available up to 48 hours before your visit. Bookings can be moved free of charge. To request a refund please e-mail [email protected] with your order reference.
Yes, please call 0131 555 5566 or email [email protected]. Please note that calls are answered, and e-mails monitored Mon-Fri 9am-5pm.
Tours are self-guided and include an audio tour available on your mobile or an audio handset which is included in the price of admission.
Please find further information on our Safety Measures page here.
Yes, all of our toilets and the Royal Deck Tea Room will be open.
Yes, we can store luggage while you enjoy your tour of Britannia.
Our Tea Room, Gift Shop and NAAFI will be open.
- Wash your hands after using the facilities.
- Use the hand sanitisers at every opportunity.
Britannia is highly accessible via a central lift. For further information please see our accessibility page where you can find our access statement.
We offer a rate of £9. This is available from our ticket desk on the second floor of Ocean Terminal Shopping Centre.
Visitors to Britannia should use the Ocean Terminal car parks. Parking is free and level E of the blue car park will bring you out on the same level as the Britannia's Visitor Centre. There are disabled spaces and dedicated parent and child parking bays available on this level.
There is no allocated motorhome parking, car parking is free and there are two multi-story car parks, with a surface car park by blue car park, however the spaces have a restricted width. There are however, frequent bus services to Ocean Terminal.
We close 2 hours after the last admission.
Last admission on 24 December is 2:30pm and 31 December is 3:00pm. The Royal Yacht Britannia is closed on 25 December and 1 January.
We recommend you allow 2 hours for your visit. Please allow longer if you wish to visit our stunning Royal Deck Tea Room.
We welcome guide dogs, hearing dogs and other recognised assistance dogs. It is not possible to bring other dogs into Ocean Terminal or on board Britannia.
You are welcome to take photographs on board. There are some great photo opportunities on the outer decks.
There is no hotel accommodation on The Royal Yacht Britannia. Our sister ship, Fingal Hotel, offers 23 luxurious cabins, inspired by Fingal’s rich maritime heritage and named after Stevenson Lighthouses. Fingal Hotel is now permanently berthed just moments away from Britannia in the historic Port of Leith. Stay aboard and treat yourself to an unforgettable experience in The Lighthouse Restaurant & Bar, serving Afternoon Tea, dinner and spectacular cocktails, open to overnight guests and non-residents.