The Royal Yacht Britannia Ticket Portal

FAQs / Help

Do I need to pre-book tickets?

Please book a timed ticket online to guarantee admission. 

How long can I stay?

Our tickets are sold by arrival times and once you are on board you can stay as long as you wish within our opening hours.

Can I get a refund?

Refunds are available up to 48 hours before your visit. Bookings can be moved free of charge. To request a refund please e-mail [email protected] with your order reference.

Can I change my date/time slot if I can no longer make it?

Yes, please call 0131 555 5566 or email [email protected]. Please note that calls are answered, and e-mails monitored Mon-Fri 9am-5pm.

 

How do I listen to your audio guide as I tour Britannia?

Tours are self-guided and include an audio tour available on your mobile or an audio handset which is included in the price of admission. 

What safety and hygiene measures will be in place?

Please find further information on our Safety Measures page here.

Will there be facilities and catering?

Yes, all of our toilets and the Royal Deck Tea Room will be open.  

Can I leave luggage somewhere while I take the tour?

Yes, we can store luggage while you enjoy your tour of Britannia.

Will the Royal Deck Tea Room, NAAFI and Gift Shop be open?

Our Tea Room, Gift Shop and NAAFI will be open.

Other guidance we ask you to kindly follow whilst visiting:
  • Wash your hands after using the facilities.  
  • Use the hand sanitisers at every opportunity.   
Is Britannia accessible?

Britannia is highly accessible via a central lift. For further information please see our accessibility page where you can find our access statement.

Do you offer military discount?

We offer a rate of £9. This is available from our ticket desk on the second floor of Ocean Terminal Shopping Centre. 

Is there parking?

Visitors to Britannia should use the Ocean Terminal car parks. Parking is free and level E of the blue car park will bring you out on the same level as the Britannia's Visitor Centre. There are disabled spaces and dedicated parent and child parking bays available on this level. 

Is there motorhome parking available?

There is no allocated motorhome parking, car parking is free and there are two multi-story car parks, with a surface car park by blue car park, however the spaces have a restricted width. There are however, frequent bus services to Ocean Terminal. 

When does the Yacht close and how long do I have after last admission?

We close 2 hours after the last admission. 

Last admission on 24 December is 2:30pm and 31 December is 3:00pm. The Royal Yacht Britannia is closed on 25 December and 1 January. 

How long is a typical tour of Britannia?

We recommend you allow 2 hours for your visit. Please allow longer if you wish to visit our stunning Royal Deck Tea Room

Can I bring my dog on board?

We welcome guide dogs, hearing dogs and other recognised assistance dogs. It is not possible to bring other dogs into Ocean Terminal or on board Britannia. 

Can I take photographs on board?

You are welcome to take photographs on board. There are some great photo opportunities on the outer decks. 

Does Britannia have hotel accommodation?

There is no hotel accommodation on The Royal Yacht Britannia. Our sister ship, Fingal Hotel, offers 23 luxurious cabins, inspired by Fingal’s rich maritime heritage and named after Stevenson Lighthouses. Fingal Hotel is now permanently berthed just moments away from Britannia in the historic Port of Leith. Stay aboard and treat yourself to an unforgettable experience in The Lighthouse Restaurant & Bar, serving Afternoon Tea, dinner and spectacular cocktails, open to overnight guests and non-residents.